Privacy Policy

Last updated: 12/27/2025

1. Information We Collect

We collect:

  • Account information (name, email)
  • Resume content you upload
  • Conversations with Dreemei (our AI coach)
  • Usage data and analytics
  • Payment information (processed by Stripe)

AI Data Processing

DreamMatch AI uses multiple AI systems to provide career guidance:

What AI processes:

  • Resume content for optimization suggestions
  • Career goals for personalized recommendations
  • Interview practice sessions for feedback
  • Company research requests

What AI does NOT do:

  • Store your conversations after processing
  • Train on your personal data
  • Share your information with third parties
  • Make decisions about your employment

Your AI Rights:

  • Request human review of AI-generated advice
  • Opt out of specific AI features
  • Export or delete all AI interaction history
  • See which AI features you've used

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Generate AI-powered career guidance
  • Process payments
  • Send service-related communications
  • Comply with legal obligations

3. Data Storage & Security

Your data is encrypted in transit and at rest. We use industry-standard security practices.

4. AI Processing

Your content may be processed by vetted third-party AI providers under strict data protection agreements. We do not use your data to train AI models, and all partners meet our rigorous standards for privacy and security.

5. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

6. Information Related to Wellbeing Support

When you use our Wellbeing Support feature:

What we collect:

  • Whether you visited the Wellbeing Support page
  • Whether you clicked on a provider link
  • Whether crisis resources were displayed (we do NOT collect why)

What we DO NOT collect:

  • Your conversations with Dreemei that triggered wellbeing suggestions
  • The specific keywords that triggered crisis resource display
  • Any information about your mental health
  • Your conversations with Wellbeing Partners
  • Whether you scheduled or attended appointments

How we use this information:

  • To improve the Wellbeing Support feature
  • To maintain safety metrics (anonymized and aggregated)
  • To measure partnership effectiveness

What we share with partners:

  • Your email address (only if you explicitly request an introduction)
  • Nothing else

Your rights:

  • Request deletion of wellbeing-related analytics
  • Opt out of wellbeing nudges from Dreemei
  • Access your data related to this feature

7. Data Retention

We retain your data while your account is active. Deleted accounts are purged within 30 days. Crisis-related events are retained for 90 days for safety monitoring purposes.

8. Changes to Policy

We may update this policy. We'll notify you of significant changes via email.

9. Contact

For privacy questions, contact: privacy@dreammatchai.com